Hotel Puerta America ★★★★★

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Hotel Puerta America | Madrid | Spain

Avenida América, 41, Chamartín, 28002 Madrid, Spain

➤ Hotel Puerta America | Madrid

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Get the celebrity treatment with world-class service at Hotel Puerta America
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.

Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.

The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.

Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.

Cartagena Metro Station is just 200 metres from the hotel.

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Room choices in Hotel Puerta America

Hotel Puerta America Services

Internet WiFi is available in the rooms and is free of charge.
Parking Private parking is possible on site (reservation is not possible) and costs € 30 per day.
BathroomPrivate bathroom Toilet Free toiletries Hairdryer Private bathroom, Toilet, Free toiletries, Hairdryer, View, Outdoor furniture, Sun terrace, Terrace, Garden, Desk, Flat-screen TV, Satellite channels, Telephone, TV, Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant, Parking garage, Electric vehicle charging station, Accessible parking, Invoice provided, Concierge service, Luggage storage, Tour desk, Currency exchange, 24-hour front desk, Babysitting/child services Additional charge, Daily housekeeping Additional charge, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge, Fax/photocopying, Meeting/banquet facilities Additional charge, Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box, Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Packed lunches, Soundproof rooms, Lift, Facilities for disabled guests, Non-smoking rooms, Wake up service/Alarm clock, Room service, Opening times, Seasonal, All ages welcome, Fitness, Fitness centre, German, English, Spanish, French, Italian

Hotel Puerta America Terms and Conditions

Check-in From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out From 00:00 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.Children 5 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 3 yearsExtra bed upon requestFreeCot upon requestFree4 - 12 yearsExtra bed upon requestFree13+ yearsExtra bed upon request€ 60 per person, per nightPrices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.All cots and extra beds are subject to availability.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash
To consider

When booking more than 9 rooms, different policies and additional supplements may apply.

The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.

All cots and extra beds are subject to availability and have to be requested in advance.

Please note the following prices for children's breakfast:

*up to 4 years, free;

*from 5 to 12 years, EUR 12,50 per day.

Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

How do I get the best price guarantee for Hotel Puerta America?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hotel Puerta America. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hotel Puerta America?

WiFi is available in the rooms and is free of charge.

Is there free parking available at Hotel Puerta America?

Private parking is possible on site (reservation is not possible) and costs € 30 per day.

Are pets allowed at Hotel Puerta America?

Pets are not allowed.

What is the check-in time at Hotel Puerta America?

From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at Hotel Puerta America?

From 00:00 to 12:00

100% real reviews of Hotel Puerta America

If you have any questions regarding the facilities or services provided at Hotel Puerta America, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Puerta America
Disappointing with no upgrade for booking customers
No thing
We arrived at 2 pm but waited in the lobby for an hour to receive our rooms… I am a third-stage member of Booking.com and I have many priorities, a free upgrade or adding a free breakfast. Do I have to wait an hour to receive the room?
7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Puerta America
A unique, design-focused hotel that’s worth a short stay, but not ideal for long visits or city exploration.
The room was unique and futuristic—each floor had its own theme and design, making it an interesting experience. Breakfast was good, and overall, the value for money was fair.
The location is far from the city’s main attractions, so you’ll need to rely on Uber or public transport. Room service was very limited in options. While the concept is fun, I wouldn’t recommend staying more than a night or two.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Puerta America
Very nice stay with location being ideal for visit to Bernebeu
Room was nice and interesting. We also chose the hotel because of the "architectural" qualities it has. All the floors designed by different architects. Staff in bar were very nice and friendly on arrival.
Only a bottle of water on arrival and no further water in room. No in room facilities so not easy to get a coffee for breakfast. Did eventually get one in breakfast area but cost €5
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Puerta America
Good hotel outside city center
The design is so special, location close to metro station, we enjoyed the breakfast
Lack of amenities, minor maintenance issues

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