Hotel Puerta America | Madrid | Spain

Avenida América, 41, Chamartín, 28002 Madrid, Spain

➤ Hotel Puerta America | Madrid

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Get the celebrity treatment with world-class service at Hotel Puerta America
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.

Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.

The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.

Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.

Cartagena Metro Station is just 200 metres from the hotel.


Room choices in Hotel Puerta America

Hotel Puerta America Services

Internet WiFi is available in the rooms and is free of charge.
Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer
View View
Outdoors Outdoor furniture, Sun terrace, Terrace, Garden
Living Area Desk
Media & Technology Flat-screen TV, Satellite channels, Telephone, TV
Food & Drink Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant
Parking Private parking is possible on site (reservation is not possible) and costs € 26 per day., Parking garage, Accessible parking
Reception services Invoice provided, Concierge service, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Babysitting/child services Additional charge
Cleaning services Daily housekeeping Additional charge, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Packed lunches, Soundproof rooms, Lift, Facilities for disabled guests, Non-smoking rooms, Wake up service/Alarm clock, Room service
Outdoor swimming poolFree! Opening times, Seasonal, All ages welcome
Wellness Fitness, Fitness centre
Languages spoken German, English, Spanish, French, Italian

Hotel Puerta America Terms and Conditions

Check-in From 14:00
Check-out From 07:00 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

When booking more than 9 rooms, different policies and additional supplements may apply.

The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.

All cots and extra beds are subject to availability and have to be requested in advance.

Please note the following prices for children's breakfast:

*up to 4 years, free;

*from 5 to 12 years, EUR 12,50 per day.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

How do I get the best price guarantee for Hotel Puerta America?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hotel Puerta America. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hotel Puerta America?

WiFi is available in the rooms and is free of charge.

Is there free parking available at Hotel Puerta America?

Private parking is possible on site (reservation is not possible) and costs € 26 per day., Parking garage, Accessible parking

What are the outdoor activities at Hotel Puerta America

Outdoor furniture, Sun terrace, Terrace, Garden

What languages are spoken at Hotel Puerta America?

German, English, Spanish, French, Italian

What are the general services offered at Hotel Puerta America?

Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Packed lunches, Soundproof rooms, Lift, Facilities for disabled guests, Non-smoking rooms, Wake up service/Alarm clock, Room service

Are pets allowed at Hotel Puerta America?

Pets are not allowed.

What is the check-in time at Hotel Puerta America?

From 14:00

What is the check-out time at Hotel Puerta America?

From 07:00 to 12:00

100% real reviews of Hotel Puerta America

If you have any questions regarding the facilities or services provided at Hotel Puerta America, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Puerta America
Good
The room was clean and stuffs were very friendly and caring.
The bath was in the middle of the room and separated by curtain, which was weird design.
9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Puerta America
Great designer hotel within a convenient location.
Love the design of the hotel and how they featured various celebrity designers per floor.
Forgot the name of one of the staff but they were not as enthusiastic as the other staff in the hotel. Not sure if he was an intern though.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Puerta America
Perfect for a short stay with close access to the airport for those early morning flights
I loved the concept of each floor having been designed by a different designer
The room didn’t have any tea / coffee or drink or snacks in the fridge
7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Puerta America
Good stay but could be better
Location and breakfast
The window blinds are like net so don’t give total darkness. There’s no need to hold back €50 per night as the deposit doesn’t get refunded instantly on the card.


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